Good morning Chris

Thanks for sending out your guy to help me with my furnace.

I don’t usually have much to say about workers other than they show up do their job and leave. But this time I have to let you know that this guy (I do not remember his name  [Greg]) went over and beyond the call of duty.

He fixed the problem in about 10 min but saw a few fumes coming from the venting tube and proceeded to investigate further whereupon he found the real problem. I was impressed with his professionalism.

Again thanks,

Rick Barre

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